Concentrix Hiring || 2021 Opening for Freshers - Technical Support Representative || BE/B.Tech/M.Tech/MCA || Bangalore - HrReferral

Concentrix 2021 Opening for Freshers - Technical Support Representative

Concentrix Campus Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process: Concentrix is going to hire right candidates through off campus. The candidates who have completed BE / B.Tech/ M.Tech/ MCA with below mentioned skills are eligible to apply. Here you can get detailed description like company address, date of interview, eligibility details, selection process, registration link, apply link, all together in a single page given below. If you are really wish to make your career with this company you can use this recruitment. Follow daily updates for currently trending jobs in major cities.

Company Profile :

Concentrix, is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.

Company Website : www.concentrix.com

Designation: Technical Support Representative

Education: BE/B.Tech/M.Tech/MCA

Experience: Freshers / 0-3 years

Job Location: Bangalore

Salary: 2.5-3.75 LPA

Qualification: HSC, Diploma, Undergraduation, Graduation

Job Description:

• We are hiring for Tech Support Executives at Concentrix Bangalore.
• The technical issues can span multiple Client products and third party devices / applications.
• In addition, TSEs continually participate in building the capability and quality of the technical support organization and its supporting systems by capturing and documenting information in line with process and the Case Handling Guide.
• Support is provided in a variety of ways including phone, online services and electronic mail.
• Spot offers for immediate joiners.
• Work Shifts/Hours: Day shift 9am to 7 pm (Monday to Saturday).
• Work Location: Bangalore (Ecospace – Bellandur).

Eligibility Criteria:

•  Arrears/Backlogs can be considered.

Salary:

• Fresher 2.4 L per annum (Inclusive PF, gratuity and ESI if applicable).
• Experienced 3.8 L per annum (Inclusive PF, gratuity and ESI if applicable).

Job Responsibilities:

• To provide best in class Technical support to customers over Phone.
• Take end to end ownership of customer issues reported.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Follow standard operating procedures & escalate to internal teams for quicker resolution.
• Documenting all troubleshooting performed on the call in client SAP CRM.
• Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future.

Technical Requirement:

• Basic Linux & Windows OS knowledge.
• Any hardware Certification will be an added advantage.
• Operating systems – OS.
• Hardware & Basic Networking.
• Computer fundamentals.
• Knowledge on PC hardware, Windows OS, Wireless and Networking troubleshooting.

Desired Skills:

• Ability to work well under pressure with high attention to detail.
• Decent English communication with HINDI ( Both Oral & Written) and interpersonal skills.
• Ability to work in a team or as a single contributor.
• Adaptability / Flexibility on shifts, Ownership and initiative.
• Being Active & Energetic.

Interview Process:

• HR Round.
• Typing Test.
• Technical interview and ops interview.
• Mode of Interview: Telephonic /Video call INV only.
• Interviews From: Monday to Saturday.

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Step by step instructions to Apply For this Jobs 2021 : 

Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.

                                       Register Here

Step#1:   Go to the above link, enter your Email Id and give submit. 

Note:       If Already Registered, Directly Apply Through Step#4. 

Step#2:   Check your Inbox for Email with subject – 'Activate your Email Subscription '

Step#3:   Open the Email and click the confirmation of your            Subscription. Everything is DONE !

Step#4:  Click Link To Apply Online    

Double Click to Apply Online !