DXC Technology Campus Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process: DXC Technology is going to hire right candidates through off campus. The candidates who have completed Any graduation with below mentioned skills are eligible to apply. Here you can get detailed description like company address, date of interview, eligibility details, selection process, registration link, apply link, all together in a single page given below. If you are really wish to make your career with this company you can use this recruitment. Follow daily updates for currently trending jobs in major cities.
Company Profile :
DXC is the world€™s leading independent, end- to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.
Company Website : www.dxc.technology.com
Designation: Technical Support
Education: Any graduate
Experience: 0-5 years
Job Location: Bangalore
Salary: Best in Industry
Job Description:
- Troubleshooting Hardware/Networking/OS related queries for our global customers over phone.
- Previous experience in handling International clients over Email and Chat platform will be preferred.
- Tracking SLA performance and requesting agents to expedite response / resolution process to maintain the required SLA.
- Providing L1/1.5 assistance to the client users over Email & Chat.
- Validating the closure.
Eligibility Criteria:
- 0-5 years in Technical support for a voice based process.
- Freshers passed out in 2019-20 can also apply having valid Marksheets/Degree.
Job Responsibilities:
- Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
- Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
- Proactively assist customers to avoid or reduce problem occurrence.
- Participates in projects for process or quality improvements.
- Work is reviewed periodically by Supervisor or Team Lead.
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Step by step instructions to Apply For this Jobs 2021 :
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – 'Activate your Email Subscription '
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: Click Link To Apply Online
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