HGS Opening for Freshers & Experience 2021 - Trainee Process Consultant
HGS Campus Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process: HGS is going to hire right candidates through off campus. The candidates who have completed Any degree with below mentioned skills are eligible to apply. Here you can get detailed description like company address, date of interview, eligibility details, selection process, registration link, apply link, all together in a single page given below. If you are really wish to make your career with this company you can use this recruitment. Follow daily updates for currently trending jobs in major cities.
Company Profile :
A global leader in business process management (BPM) and optimizing the customer experience lifecycle. HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics, and digital with domain expertise focusing on back-office processing, contact centers, and HRO solutions to deliver transformational impact to clients.
Company Website : www.hgs.com
Designation: Trainee Process Consultant
Education: Any degree
Experience: 0-6 months
Job Location: Bangalore
Salary: Best in Industry
Job Description:
Trainee Process consultant are responsible for handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.
Roles & Responsibilities
- Answering the calls in a courteous and professional manner.
- Performing the basic troubleshooting step to resolve the query
- Take ownership of the call and drive first call resolution
- Looping the necessary department for a quick solution in a timely manner
- Document the troubleshooting steps as per the process requirement
- Deliver excellence as per the process metrics
Essential skills and abilities:
- Computer knowledge – navigating through windows 7 and above OS
- Excellent Verbal and Written Communication Skills
- Basic Telephone Etiquettes & MS Office
- Typing Skills minimum 15 WPM with 85% accuracy & Basic System Navigation Skills
Education & Experience
- Under graduate/Graduation (Minimum 12 years of education)
- Fresher – 0 to 6 Months
Benefits
- CTC 235000 + performance incentive
- Extensive Training Programs
- Free Pickup and Drop
- 2 rotational week off
- Reward and Recognition Program
- Growth Opportunity within the organization
Step by step instructions to Apply For this Jobs 2021 :
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject - 'Activate your Email Subscription '
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Double Click to Apply Online!
Step#4: Click Below Link To Apply
Post a Comment
Post a Comment