IBM Recruitment 2021 - Freshers - Technical Support Engineer - Apply Now - HrReferral

IBM Recruitment 2021 - Freshers - Technical Support Engineer

About the Role:

• Job Category       :   Private jobs

• Job Role      :   Technical Support Engineer

• Qualification      :   BE, B.Tech

• Total Vacancy    :   Various

• Experience :   0-1 Years

• Job Location      :   Pune

• Salary                 :   As per norms

Job Description For IBM Recruitment 2021:

Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do.  Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide.  At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Job Responsibilities:

• Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.

• Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.

• Install and maintain virtual servers, software, to replicate customer reported issues, and install security patches and updates when necessary.

• Maintain detailed records of daily interactions with customers, reported issues, and completed solutions.

• Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information.

• Develop training technical notes and troubleshooting procedures to help customer’s support personnel interact properly with software.

• Create and implement new processes to improve efficiency and customer satisfaction.

• Help team members in the capacity of a senior engineer in problem solving and guidance as required.

Skills Required For IBM Recruitment 2021:

• 0-6 years of progressive IT experience and customer service.

• Good hands-on experience with Linux operating systems (Red Hat Preferred)

• Ability to diagnose and troubleshoot complex technical issues

• Excellent problem-solving and communication skills

• Ability to provide step-by-step technical help, both written and verbal

• Windows Admin

• Certification in Red Hat OS is preferred

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Step by step instructions to Apply for IBM Recruitment 2021:

Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.

                                       Register Here

Step#1:   Go to the above link, enter your Email Id and give submit. 

Note:       If Already Registered, Directly Apply Through Step#4. 

Step#2:   Check your Inbox for Email with subject – 'Activate your Email Subscription '

Step#3:   Open the Email and click the confirmation of your            Subscription. Everything is DONE !
Step#4: Click Below to Apply

Double Click to Apply Online !