Wipro Recruitment 2021 - Freshers - Customer Service Representative
About the Role:
- Job Category : Private jobs
- Job Role : Customer Service Representative
- Qualification : Any graduates
- Total Vacancy : Various
- Experience : 0-6 months
- Job Location : Gurgaon
- Salary : As per norms
Job Description For Wipro Recruitment 2021:
We are looking for smart professionals with a great attitude to make every single client interaction delightful.
Skills Required For Wipro Recruitment 2021:
- Customer Service through calls
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
- time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
Step by step instructions to Apply for Wipro Recruitment 2021:
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – 'Activate your Email Subscription '
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: Click Below to Apply
Step#4: Click Below to Apply
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