Microsoft Recruitment 2022 - Freshers - Support Engineer
Microsoft Recruitment 2022 : Microsoft has to recruit candidates for Support Engineer position through off campus in Hyderabad. The candidates who are Finished in BE, B.Tech are eligible to apply for this position. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online.
About the Role:
- Job Category : Private jobs
- Job Role : Support Engineer
- Qualification : BE, B.Tech
- Total Vacancy : Various
- Experience : Freshers
- Job Location : Hyderabad
- Salary : Best in Industry
Job Description For Microsoft Recruitment 2022:
Responsible for the customer support experience with Microsoft
- Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
- Identify cases that require escalation (either technically or strategically)
- Create and maintain incident management requests to product group or engineering group
- Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience
- Provide ramp activities, knowledge sharing, technical coaching and mentoring
- Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)
- Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
Responsibilities and Skills Required for Microsoft Recruitment 2022:
- Adaptability, flexibility and the ability to do the right thing under pressure and tight deadlines.
- Great interpersonal and communication skills-both oral and written-and success in partnering with groups inside and outside of Microsoft.
- A self-motivated and independent thinker that shows initiative and routinely translates circumstances and understanding into actions that move the business forward in a measurable manner.
- Ability to distil, prioritize and act on feedback from a variety of sources.
- Conviction and courage to drive decisions and defend positions as appropriate.
- Strong customer service skills, accurate and logical problem solving, and communication skills, plus the ability to excel in a team environment is essential
- Strong troubleshooting skills of complex technical issues involving multiple technologies
- Collaborative and inclusive mindset
- Ability to handle high pressure situations well, while maintaining calm and composure in stressful situations is a must.
- Strong ability to lead, perform, and deliver results in high pressure situations with multiple parties involved
- Ability to handle multiple customer issues and effectively balance your priority need.
- Bachelor’s degree or higher in any STEM related field that has a significant computing element.
Step by step instructions to Apply for Microsoft Recruitment 2022:
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – 'Activate your Email Subscription '
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: Click Below to Apply
Step#4: Click Below to Apply
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