Oracle Recruitment 2022 - Freshers - IT Support
Oracle Recruitment 2022 : Oracle has to recruit candidates for IT Support position through off campus in Hyderabad. The candidates who are Finished in BE, B.Tech, ME, M.Tech are eligible to apply for this position. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online.
About the Role:
- Job Category : Private jobs
- Job Role : IT Support
- Qualification : BE, B.Tech, ME, M.Tech
- Total Vacancy : Various
- Experience : Freshers
- Job Location : Hyderabad
- Salary : Best in Industry
Job Description For Oracle Recruitment 2022:
- Provide first-level IT support for end-user hardware such as laptops, desktops, phones, printers and other peripherals
- Provide first-level IT support for end-user software, including Windows, Microsoft Office and various applications
- Provide first-level IT support for end-user domain accounts including account password resets and review general account settings and details
- Respond and follow-up on all IT support tickets submitted via OSVC, chat, email, and in-person
- Support local and remote users accessing the network via VPN and Remote Desktop
- Recommend and maintain help desk service level agreements
- Identify and document hardware/software recommendations and best practices
- Provide onboarding and offboarding of new employees by preparing equipment, creating accounts, provisioning resources and tracking assets
- Provide technical instruction for incoming and existing staff
- Recognize recurring technical issues and propose appropriate solutions
- Implement approved solutions to recurring technical issues and record steps taken for future reference
- Proactively identify issues within the technical environment and propose possible solutions.
- Maintain asset inventory and take ownership of tracking IT assets that are assigned to supported departments within the product team
- Research extensive knowledge base and leverage solutions from previous cases
- Participate in on-call rotation for after-hours emergency support
- Maintain quality of work while multitasking various projects, support requests, and services
Qualification and Skills Required For Oracle Recruitment 2022:
- Familiarity with desktop/laptop operating systems and software (PC, Windows, Microsoft Office, Mac/Mac OS, etc.)
- Experience in a Windows Active Directory environment
- Experience using support cloud solutions (OraDocs, Office 365, Exchange, SharePoint, One Note, etc.)
- Familiarity with basic networking concepts (DNS, DHCP, LDAP, etc.)
- Experience with WSUS, imaging tools and unattended installation methods
- Experience with VMs and Linux a plus
- Experience supporting mobile devices (Android/iOS)
- Experience providing remote assistance over RDP, messenger, and email
- Ability to prioritize issues and take appropriate steps with minimal supervision
- Intermediate written and verbal communication skills
- Basic level of knowledge of Cloud Services including OCI, Jira, Confluence, and IDCS
- Familiarly of Scripting, Python, Java and other automation solutions
- Familiarly with HTML and Cascading Style Sheets (CSS)
Step by step instructions to Apply for Oracle Recruitment 2022:
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – 'Activate your Email Subscription '
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
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