Cognizant BPO Recruitment 2022 - Technical/Customer Specialist Voice
Cognizant BPO Recruitment 2022 : Cognizant has to recruit candidates for Technical/Customer Specialist Voice position through off campus in Chennai. The candidates who are Finished in Any Degree are eligible to apply for this position. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online.
About the Role:
- Job Category : Private jobs
- Job Role : Technical/Customer Specialist Voice
- Qualification : Any Degree
- Total Vacancy : Various
- Experience : 1-3 Years
- Job Location : Chennai
- Salary : Best in Industry
Job Description For Cognizant BPO Recruitment 2022:
We are looking for enthusiastic professionals for International Voice Process who possess flawless communication and expertise in Technical skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we’d love to talk to you.
Responsibilities:
- Ability to understand customer issue and route to appropriate team
- Ticket Creation/Categorization/Prioritization
- Incident resolution and recovery
- Ensure on meeting daily KPIs
- Receiving and making end user calls
- Provide first level resolutions
- Ticket escalation to respective Support Group
Skills Required For Cognizant BPO Recruitment 2022:
Mandatory Experience-
- Minimum 1 year experience in an International BPO.
- Experience in Voice/Semi Voice process.
- Expertise in Technical Skills.
Desirable Experience-
- Experience in International Calling
- Experience in Technical Support domain
- Experience in Salesforce, CRM
- Excellent Customer handling skills
Step by step instructions to Apply for Cognizant BPO Recruitment 2022:
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – 'Activate your Email Subscription '
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: Click Below to Apply
Step#4: Click Below to Apply
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