Deloitte Fresher Recruitment 2023 - US Support Analyst
Deloitte Fresher Recruitment 2023 : Deloitte has to recruit candidates for US Support Analyst position through off campus in Bangalore, Hyderabad, Gurgaon, Mumbai. The candidates who are Finished in BE/ B.Tech/ ME/M.Tech are eligible to apply for this position. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online.
About the Role:
- Job Category : Private jobs
- Job Role : US Support Analyst
- Qualification : BE/B.Tech/Me/M.Tech
- Total Vacancy : Various
- Experience : Freshers
- Job Location : Bangalore, Hyderabad, Gurgaon, Mumbai
- Salary : As per norms
Job Description :
- Focus on delivering world class customer service to every customer coming at the ITS Walk-up.
- Provides Hardware and Application Support. Asset management and tracking of hardware and software.
- This duty requires knowledge of existing Install and configure firm-standard images on laptops & Interface with outside customers and vendors as required Follow direction of immediate supervisors or managers to implement new Provide after-hours emergency support on a rotational basis as outlined per ITS service level
- Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and Grows relationships with business users at all levels in organization.
- Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution.
- Maintains other technology related updates to enhance the customer Adhering to existing processes.
- Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets.
- Adheres to policy and Service Level Targets (SLT’s) through accurate recording of service activities, asset transactions, data retention, and PC compliance Performs password resets and workstation management in Active Directory.
- Supports and provides training for Audio/Video Conference equipment throughout the office.
- This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems).
- Assists infrastructure teams (LAN, WAN, Telephony) where local hands on activities are
Qualification and Skills Required For Deloitte Fresher Recruitment 2023:
Required:
- B. Tech, BE & Engineering Graduates
- Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an
Preferred:
- ITIL – Certification
- Microsoft MCITP – Certification
- A / N+ Certification a plus
- Industry certifications such as Dell or HP a plus
- Basic knowledge of overall network/systems security
Step by step instructions to Apply for Deloitte Fresher Recruitment 2023:
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – 'Activate your Email Subscription '
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: Click Below to Apply
Step#4: Click Below to Apply
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