Zocdoc Online Health Mgmt India Pvt. Limited is hiring Technical Support Engineer - HrReferral

 Zocdoc Online Health Mgmt India Pvt. Limited is hiring Technical Support Engineer 

Work Experience - 2 - 3 yrs 

Job Location - Pune 

Candidate should have Bachelors Degree in Computer Science or related field or a mixture of IT-related certifications and relevant experience. Must have 2+ years experience in a progressively responsible technical support or helpdesk role. Strong customer service background required. Ability to identify common user experience issues and analyze root causes, delivering and implementing viable solutions at scale.

• Experience with some of the following: G Suite Apps, JIRA, Confluence, Slack, and Bettercloud.
• On-site and remote desktop troubleshooting skills for PC and Mac, software and hardware.
• Proficiency with MS Windows domain environment (Windows Server, Active Directory, LDAP, DHCP, license management, workstation imaging, access controls)
• Proficiency with Single Sign-On and Multi-Factor authentication.
• Experience with JAMF/ JSS Suite.
• Scripting experience (BASH, PowerShell, or similar)

Apply Now - jobs-india@zocdoc.com