Hewlett Packard(HP) Recruiting Fresher 2021 - Customer Solution Associate / UG in CS backround / Chennai

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Hewlett Packard(HP) Recruiting Fresher 2021 - Customer Solution Associate




HP Off Campus Drive Hiring Fresher for 2021 – Off Campus Jobs, Walk-In Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process : HP is going to hire graduated candidates through off campusThe candidates who have completed UG degree in Computer Science background are eligible to apply. Here you can get detailed description like company address, date of interview, eligibility details, selection process, registration link, apply link, all together in a single page given below. Follow daily updates for currently trending jobs in major cities.
 
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         At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

        We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values: partner, innovate and act. 

      Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry. Some people call it an obsession, we call it a way of life.

 



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  • Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. 
  • Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel.
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Organization Name

HP ( Hewlett Packard )

Job Category

Private Jobs

Job Role

Customer Solution Associate

Educational Qualification

BE/B. Tech /ME/M. Tech (CS/IT) or MCA or MS/MSc (CS)


Total Number of Vacancy

Unknown

 

Job Location

Chennai

Salary

As per Company Standards

Experience

1 - 2 Years

Company Website

www.hpe.com


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  • Day-to-day query handling
  • Troubleshooting Skills
  • Coordinating with Various support teams(IT/GBS/Business SME)
  • Generate Daily reports
  • Elevating SD/IM tickets with IRC
  • Monitoring UMC room
  • Handling SR Dash Chat/Telephone Queries
  • Query resolution and replying to client emails
  • Tracking & Maintaining data
  • Meeting customer demands ( Turnaround Time & Accuracy parameters)
  • Participating in business calls with clients
  • Analyzing root causes and resolving
  • End to End process understanding, perspective and performing the role
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  • Good communication skills, both oral and written
  • Should be comfortable with MS-Office
  • Should have had experience working in troubleshooting applications, handling customers.
  • Email etiquette
  • Willingness to work 24*7

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Step by step instructions to Apply For this Jobs 2021 : 

Qualified competitors apply this drive in online through the link 
below ASAP. Shortlisted Candidates will get the venue details and 
selection procedure through email.


Step#1Go to the above link, enter your Email Id and give submit. 
Note:    If Already Registered, Directly Apply Through Step#4. 
Step#2: Check your Inbox for Email with subject – 'Activate your 
              Email Subscription '
Step#3: Open the Email and click the confirmation of your
              Subscription. Everything is DONE !


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