HGS Hiring Freshers 2021 - Technical Support Executive
HGS Hiring Fresher for 2021 – Off Campus Jobs, Walk-In Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process: HGS is going to hire graduated candidates through off campus. The candidates who have completed BSC/B.Com/ BCA, any non engineering degree graduates are eligible to apply. Here you can get detailed description like company address, date of interview, eligibility details, selection process, registration link, apply link, all together in a single page given below. Follow daily updates for currently trending jobs in major cities.
Company Profile
Hinduja Global Solutions is a business process management organization. Part of the multi-billion dollar conglomerate Hinduja Group, with over 42,190 employees across 72 "delivery centers" in seven countries. For the year ended 31 March 2019, HGS had revenues of US$689 million.
Company Website : www.teamhgs.com
Job Position: Technical Support Executive
Experience: 0-1 Year
Job Location :Bangalore
Education: Any Graduate
Salary: Best in Industry
Job Description
Technical support executives are responsible for handling calls from new and existing customers from US regarding a variety of broadband/OS related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep customers satisfied and retain business.
Roles and Responsibilities
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Education & Experience
- Under Graduates/Graduates (Non B.E, B.Tech)
- Fresher/0-12 Months
Desired Skills and Abilities
- Excellent Communication Skills
- Basic Telephone Etiquettes
- MS Office
- Basic System Navigation Skills
- Customer Focus and Being Attentive
- Trouble shooting
- Good reasoning and analytical skills
- Active listening skills
- Ability to comprehend the customer requirement well
- Good understanding about ISP.
Criteria
- Willing to work in Rotational shifts
- 5 days work/2 rotational weekly offs
- Transport facility provided
Step by step instructions to Apply For this Jobs 2021 :
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – 'Activate your Email Subscription '
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: Double Click to Apply Online !
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